Specified Commercial Transactions Act Disclosure
Version 1.0 · Effective October 15, 2026
This is a reference translation. The Japanese version prevails.
| Item | Details |
|---|---|
| Seller | Wawa Technology K.K. (ワワ科技株式会社) |
| Head of operations | TAI Cheng-Feng (戴 丞峰) |
| Address | パララボ天草C, 2638-19 Kitahama-machi, Amakusa-shi, Kumamoto, Japan |
| Phone | +81-80-2027-2139 (weekdays 10:00–17:00 Japan time, excluding weekends, Japanese public holidays and the New Year period; please contact us by email where possible) |
| max@wowwow.tw | |
| Website | https://kotodo.jp |
| Prices | Prices are shown on the Plans page and on the payment screen when you apply: in Japanese yen including consumption tax for people living in Japan, and in US dollars for people living in the countries we serve (the United States, Canada, Australia, Singapore and Malaysia). See "Price details" below. |
| Other charges | Internet connection and communication charges are your responsibility. |
| Payment methods | Credit card, debit card and other methods shown on the payment screen (processed by Stripe) |
| Payment timing | Monthly and yearly plans: at sign-up, then automatically on each monthly or yearly renewal date. 60-day passes and top-up points: at purchase. |
| Delivery | Available immediately after payment is completed. |
| Returns and cancellations | Because these are digital services, we cannot accept cancellations or give refunds after payment is completed. However, if you ask by email to end a yearly plan partway through, we refund the balance after deducting the months elapsed at the monthly price (cancelling with the "Manage subscription" button keeps access until the end of the term, with no refund). We also refund duplicate payments and cases attributable to us. See Purchase Terms, Article 8. |
| Subscription term | Monthly and yearly plans renew automatically with no fixed term, and are charged on the same conditions on each renewal date. |
| How and when to cancel | Cancel online at any time with the "Manage subscription" button on your account's billing page (https://kotodo.jp/billing); email is also accepted. Cancellation takes effect at the end of the current period, and you can use the service until then. To stop the next renewal, complete cancellation by the day before the next renewal date. |
| Withdrawing an application | You can withdraw before payment is completed by closing the payment screen. |
| System requirements | The latest Google Chrome, Microsoft Edge, Safari or Firefox; iOS/iPadOS 16.4 or later on iPhone and iPad; Android 10 or later. Page scans need a camera or image files; lessons (voice calls) need a microphone and a stable internet connection. |
| Minors | If you are under 18, apply only with the consent of a parent or legal guardian. |
Price details
People living in Japan (JPY, including consumption tax)
| Plan | Price (incl. consumption tax) | Points |
|---|---|---|
| Books · Monthly | ¥980/month | 1,600 per month |
| Books · Yearly | ¥8,800/year | 1,600 per month |
| 60-day pass | ¥1,980 | 3,200 (granted at once, valid for 60 days) |
| 1,500 top-up points | ¥980 | 1,500 (valid for 90 days from grant) |
People living in the countries we serve (USD)
| Plan | Price | Points |
|---|---|---|
| Books · Monthly | US$6.99/month | 1,600 per month |
| Books · Yearly | US$59.99/year | 1,600 per month |
| 60-day pass | US$13.99 | 3,200 (granted at once, valid for 60 days) |
| 1,500 top-up points | US$6.99 | 1,500 (valid for 90 days from grant) |
Sales to people living in Taiwan are made by 哇哇科技股份有限公司 (Purchase Terms (TWD)).